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Freight charges will automatically be included in your total cost when you enter your postcode into the postage calculator.

To avoid freight charges, most K&J Supplies items are available for warehouse pickup from our Tullamarine warehouse in Victoria. Should you choose this option, you will be notified via email when your order is ready to be picked up. When you receive this notice you are free to collect your order at the warehouse anytime between 9am and 5pm weekdays. If you choose to collect your item over the weekend, please book in your pick up by emailing connect@kj-supplies.com or call K&J Supplies on 0413498348.

Due to K&J supplies dispatch process, we are unable to cancel orders in transit. In the event that you would like to cancel your order please contact K&J Supplies immediately.  If we have already dispatched your order it will be handled in accordance with our K&J Supplies returns policy.

When delivering to an Island, additional freight fees that may not appear in your original quotation may apply.  Please contact us in this instance.

In the event that your payment triggers K&J Supplies Safety & Privacy Policy, K&J Supplies reserves the right to contact you to discuss and work through this matter.

Once your payment has cleared your item will be dispatched the next business day. You will be able to track your item via email that we will send at the time of dispatch.

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